Terms of service

Welcome to Bowie Design. We are delighted to have you as a valued customer. Before you start exploring our products, we kindly ask you to read and understand our terms and conditions. By using our website and making a purchase, you agree to comply with the following terms:

1. General Information

Bowie Design is an ecommerce store based in New Zealand. Our mission is to provide you with unique solutions to help you stay organised and add a touch of style to your home.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you.

2. Product Information

We strive to provide accurate and up-to-date information about our products, including descriptions, images, and prices. However, please note that colours may vary slightly due to different monitor settings. If you have any questions or need further clarification, please don't hesitate to contact our friendly customer support team.

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

Prices for our products are subject to change without notice.

Certain content, products and services available via our site may include links to third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us.

3. Ordering and Payment

When placing an order, please ensure that all the information provided is accurate and complete. We accept various payment methods, including credit/debit cards and PayPal. All payments are processed securely to protect your personal information.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made.

4. Shipping and Delivery

We offer shipping within New Zealand. Please refer to our shipping policy for more information on delivery times and fees. While we strive to deliver your order in a timely manner, please note that unforeseen circumstances may cause delays. We appreciate your understanding and patience.

5. Returns and Refunds

Your satisfaction is our top priority. If you are not completely satisfied with your purchase, please contact us within 14 days of receiving your order to initiate a return or exchange. Please note that certain items, such as personalised products, may not be eligible for return. For more details, please refer to our returns and refunds policy.

6. Privacy and Security

We value your privacy and take the security of your personal information seriously. We use industry-standard security measures to protect your data and ensure a safe shopping experience. For more information, please review our privacy policy.

7. Intellectual Property

All content on our website, including images, logos, and text, is the property of Bowie Design and protected by copyright laws. You may not use, reproduce, or distribute any of our content without our prior written consent.

8. Changes to Terms and Conditions

You can review the most current version of the Terms of Service at any time at this page.

We reserve the right to update or modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. We encourage you to review this page periodically to stay informed about any updates.

Thank you for taking the time to read our terms and conditions. If you have any questions or concerns, please don't hesitate to contact us.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of New Zealand.

Our contact information is posted below:
Bowie Design Limited
dan@bowiedesign.nz

Happy shopping!